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Need help?
Our team is here to answer all your questions: delivery, maintenance, returns, gift ideas or choice of jewelry.
A QUESTION?
We are here for you. Use the form below to contact our team: we will get back to you as soon as possible.
Our shop
16 Massacre Street
76000 Rouen, France
Monday - Saturday: 10am - 7pm
Sunday: closed
FAQ
How long will it take to deliver my order?
All orders are carefully prepared in our workshop and shipped within 24 to 48 working hours.
Delivery to mainland France is generally guaranteed within 2 to 4 days.
Is your jewelry suitable for sensitive skin?
Absolutely. Our creations are guaranteed nickel-free, lead-free, and free from common allergens.
They are designed to suit the most sensitive skin.
Are your payments secure?
Yes. The Maison Riviera website uses SSL protocol and recognized payment partners such as Stripe, Paypal or Scalapay .
You can also pay in 3 interest-free installments for purchases of €50 or more.
Can I return an item?
Of course. You have 14 days after receipt to return an item if you change your mind.
It simply needs to be unworn and in its original packaging.
Need help or advice?
Our customer service will respond to you within 24 hours (excluding weekends).
Write to us at: contact@maisonriviera.fr